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As professional FTD florists, we guarantee your satisfaction with every order sent through FTD for delivery in the United States and Canada and on all FTD branded products.
If you are not satisfied with the purchased FTD product, please contact us within 48 hours and we will pick up the arrangement and send a replacement.
At times, especially before major holidays, we may have to substitute some of the containers or cut flowers. We will still send out the highest quality of product with a similar look and feel of the arrangement you have chosen.
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